“I am extremely impressed with the service I am receiving from you. It’s professional & efficient and making my life a lot easier. I am really happy I have chosen you”
OSTEOPATH
Practices Central & West London
CASE STUDIES
From call answering and message relay, to multi-location and multi-practitioner practices, we have a package perfect for you.
PRACTITIONERS WITH 2 LONDON SITES
PRACTICE IN SCOTLAND WITH 3 DIARIES
CENTRAL LONDON PRACTICE WITH 2 SITES
pay as you go starts at just £59 a month.
PRACTITIONERS WITH TWO SITES IN LONDON
Both practice numbers are diverted to our service full-time.
There is one treatment room per practice location with two practitioners.
In one month, across both locations:
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146 patients were treated
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187 calls were managed by our team
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Automated text reminders were sent to enhance patient engagement
For the month, the total service cost was £336.50.
PRACTICE IN SCOTLAND WITH 3 DIARIES
- 1 full-time practitioner
- 1 practitioner treating 3 days a week
- 3rd practitioner working only 1 day a week
- Total of 285 patients in a month
As this practice has its’ own part-time receptionist, they divert their phone to us only a few afternoons a week:
- Of their total patient appointments, our reception team made 21 appointments. (This is because their line is only diverted to our service a small portion of the time).
- In total for the month, we took 32 calls for their practice.
- We provide no additional services.
This practice’s invoice from us for the month was £137.40
A CENTRAL LONDON PRACTICE WITH TWO SITES
1 treatment room per site
4 practitioners
Both practice numbers divert to our service full-time
We manage 2 diaries for them
We handle 100% of the calls
Including all Out of Hours Voicemail Messages
We provide each practice with a daily diary schedule by email
We make diary schedule telephone calls to one of the practitioners twice a week
Occasionally, we make follow-up calls to their patients
In 1 month, between the 2 locations:
The practitioners treated a total of 252 patients
Our receptionists took a total of 260 calls
We invoiced this practice £406.35
